For players aged 21+ only

Responsible Gambling at mmm11

Gambling is a form of entertainment. Here you can find limits, self-exclusion services, and educational information to help you maintain healthy play at mmm11.

Responsible Gambling

Gambling — it's all about entertainment

At mmm11, the wellbeing of our players and responsible behaviour are at the heart of what we do. As a platform where you can play football betting, Live Casino, slots, and many other games, we see gambling as entertainment — nothing more. Using gambling as a way to earn money or solve life's problems can take things beyond a healthy boundary. That's why we provide a range of tools to help players stay in control of their play.

We respect how each player chooses to play. At the same time, we are always ready to help you use our responsible gambling options. We offer services such as setting financial limits, taking a break, and self-exclusion. If you feel gambling is causing you distress, contact our support team right away.

The protection services we offer

mmm11 provides a range of tools to help players stay in control of their gambling.

Deposit Limit

You can set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set it takes effect immediately, and the platform will not allow you to deposit beyond that amount.

Session Time Limit and Timeout Alerts

You can set a session time limit to track how long you have been playing. When the time you set is reached, we send you an alert straight away.

Time-Out

If you want to step away from gambling for a while, you can temporarily close your account for 1 to 30 days. During that period you can take the time to get back to a healthier pattern of play.

Self-Exclusion

If gambling starts to feel like a problem, you can fully lock your account for 6 months to 1 year through self-exclusion. During that period, access will not be possible by any means.

Reviewing gambling history

On our platform, players can clearly view their deposit, withdrawal, and betting records. The data is always available so you can check your own playing patterns.

24/7 support service

If you face any gambling-related problem at any time, you can reach mmm11's Live Chat support in Myanmar language, 24 hours a day, 7 days a week.

21+ only

You must be at least 21 years old to play at mmm11. Underage individuals will not be permitted to play. Parents and guardians must ensure that children do not have access to gambling services, and player accounts must be protected with a secure password.

Signs that gambling may be a problem

Recognising the signs that gambling has gone beyond entertainment and is causing harm in your life allows you to protect yourself. If any of the following signs are clear, contact our support service immediately.

Chasing losses — If you keep gambling to win back money you have lost and end up losing more, this is already a problem.

Borrowing money to gamble — One clear sign of problem gambling is borrowing money from family to keep playing.

Damage to family relationships and work — If gambling causes you to miss time with family and neglect your responsibilities, take note.

Hiding your gambling — If you hide your gambling because you do not want others to know, this is a sign that you have lost control.

Wanting to stop but being unable to — If you have decided to stop gambling but find you simply cannot, contact us immediately.

Falling into financial hardship because of gambling — If you are using money meant for food, rent, or essential expenses on gambling, seek help.

Healthy gambling habits

Follow these tips to keep gambling as entertainment only.

01

Set a budget in advance

Decide how much you will spend before you start playing and stick to that amount. Do not try to continue playing with more money.

02

Set a time limit in advance

Set a clear time limit for playing and stop when that time is up. Spend more time with family and people you care about.

03

Do not play while drunk

Avoid gambling while under the influence of alcohol or drugs, as your ability to make good decisions is reduced.

04

Accept losses

Understand that losses are part of gambling and do not chase lost money. Only play with money you are willing to lose.

05

Take regular breaks

Playing for long stretches at a time leads to poor decision-making. Take breaks often, have a drink, and step outside.

06

Gambling is not the only form of entertainment

Enjoy sports, reading, and activities with friends — do not treat gambling as the only entertainment in your life.

How to set financial limits

At mmm11, you can deposit using KBZPay, Wave Money, and AYA Pay. The minimum deposit is 3,000 Ks and the minimum withdrawal is 10,000 Ks. Withdrawals are generally expected to complete within 10 to 45 minutes.

As part of responsible gambling, you can set your own daily or monthly deposit limit from your account settings. It takes effect immediately once set, making planning ahead more effective.

Contact our support service

Live Chat — Available in Myanmar language, 24 hours a day, 7 days a week
Email — [email protected]
For self-exclusion — You can request this through Live Chat
Financial limits — Set them yourself from your account settings

Responsible gambling — Questions and answers

After logging in to mmm11, go to the Settings menu and choose "Deposit Limit" or "Session Time Limit". Enter the amount or time you want to set and save — it takes effect immediately. If you need more help, contact us via Live Chat.

A deposit limit or session time limit only controls how much you play — you can still access your account. Self-Exclusion fully blocks your account for 6 months to 1 year at your request, so you cannot log in at all. Use this service if you feel gambling is affecting your life.

You can reach mmm11's Live Chat support 24/7. Our support team can arrange self-exclusion or a cooling-off period for you. You can also contact us by email at [email protected].

You can log back in once the Time-Out period is over. However, to protect our players, we apply a 24-hour "cooling-off period" after the time-out ends before you can play again. To reopen an account after Self-Exclusion, you must request it through Live Chat.

Lowering your deposit limit — takes effect immediately. Raising your deposit limit — under our player protection policy, a 7-day notice period applies before the increase comes into effect. This is to prevent you from cancelling a limit in a moment of impulse.

No. All responsible gambling services — including setting limits, requesting a Time-Out, self-exclusion, and viewing your play history — are provided free of charge to all registered players.

Enjoy yourself while staying in control

Use mmm11's responsible gambling tools to play football, casino, and your favorite games in a healthy way.

Login to mmm11

Pages to learn more about betting